Now Through August 15: Get a $200 Streaming Credit When You Sign Up For Fiber Internet Online!

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Understanding internet speed & your home wi-fi

Ever wondered how fast your home Wi-Fi really is, or if you’re getting the speeds you pay for? You’re not alone! Many factors influence Wi-Fi performance, and we’re here to help you understand them.

Understanding Bandwidth: Home Network Speeds vs. Wireless Speeds
It’s important to know that your internet speed over Wi-Fi won’t be exactly the same as the speed you subscribe to. The speed you subscribe to (e.g., 1 Gig) represents your home network’s maximum capability. Due to the nature of Wi-Fi technology, wireless speeds will rarely match this top subscribed speed.

To truly check if you’re receiving your subscribed internet speed, you need to perform a speed test while your device is directly connected to your router with an Ethernet cable. When you test your Wi-Fi speeds, you’re primarily measuring the maximum speed that specific wireless device can achieve, not the overall maximum speed of your Empire Access fiber connection coming into your home.

Understanding Wi-Fi Usage on a Wireless Device
The internet speed a single device connected to your Wi-Fi achieves is limited by that device’s own capabilities. It’s not a reflection of your entire home network’s speed. For instance, even with our 500 Mbps or 1 Gig service, a single smartphone or older laptop might only use a fraction of that speed because of its internal hardware limitations.

And that’s perfectly okay! The real power of high internet speed isn’t about what one device can do on its own. It’s about the capacity your internet has to drive optimal performance for multiple devices connected simultaneously across your home network.

What is the advantage of getting speeds like 500 Mbps or 1 Gig?
Think of your internet service like a powerful generator for your home. If you have our 1 Gig internet service, that’s your robust “generator.” Every device and user connected to your home network takes a “piece” of that generator’s power, or bandwidth.

The more devices you have, the more users there are, and the more bandwidth-intensive activities they’re doing (like 4K streaming, online gaming, video calls, or large file uploads), the more power from that “generator” is needed. While a single device might not use the entire 1 Gig, the entirety of your home network can utilize that immense capacity.

Similar to how a small generator might only power a refrigerator, while a large one can power your entire home—including the AC, lighting, and all appliances—the higher your home network speed, the more optimally all your connected devices will be supported, providing a seamless experience for everyone.

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Save While You Stream!

Receive a $200 MyBundle Streaming Choice Card when you sign up online for one of our fiber internet plans.

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Limited-Time Offer! 

Offer Eligibility: New Empire Access customers who sign up for residential internet service between July 24, 2025, and August 15, 2025, at midnight Eastern Time are eligible to receive a one-time $200 Streaming Choice Card. You must place your fiber internet order online to qualify. Customer can participate in only one promo at a time.

Redemption Process: After maintaining 60 days of active service following installation, and so long as the account remains in good standing, customers will receive an email from MyBundle with instructions on how to redeem their one-time $200 Streaming Choice Card. Customers must complete the redemption within 90 days of receiving the email, or the offer will expire. 

Streaming Choice Card Issuance: The Streaming Choice Card will be provided as a one-time $200 virtual card that can be used toward streaming services, including new or existing subscriptions. 

Usage Guidelines: The $200 Streaming Choice Card must be used within 12 months of issuance, or any remaining balance will be forfeited.

Service Changes: If a customer cancels Empire Access service or their account is not in good standing before the bonus card is issued, they will forfeit eligibility for the offer. 

Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Access and MyBundle reserve the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.

By participating in this promotion, customers agree to these terms and conditions.

Sign Up and Save!

Receive a $100 Amazon Gift Card when you sign up for our enhanced or elite fiber internet plans or a $50 Amazon Gift Card when you sign up for the essential fiber internet plan.

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Limited-Time Offer! 

$100 Amazon Gift Card for enhanced & elite fiber internet plans

$50 Amazon Gift Card for the essentials fiber internet plan

 

Online offer only. 

 

*Gift cards will be processed via email and distributed to eligible Empire Access customers who are active and in good standing after 3 months of service. Must be placing a new serviceable order to receive the promotion- pending installations are not eligible. The Amazon Gift Card can not be transferred as cash value. Order must be placed between 6/6/25 – 6/15/25 11:59 PM EST.