Now Through August 15: Get a $200 Streaming Credit When You Sign Up For Fiber Internet Online!
- My Account
- Customer Support
Searching for the contact information of a local residence or business? Explore our telephone listing from the NY and Pennsylvania area.
34 S. Main St. PO Box 349
Prattsburgh, NY 14873
607-522-3747
800-338-3300
RESIDENTIAL
BUSINESS
CAREERS
ABOUT US
RESOURCE CENTER
RESOURCE 2
RESOURCE 3
RESOURCE 4
VISIT MY ACCOUNT
ACCESS MY EMAIL
CONTACT US
Unlock exclusive offers, service updates, and expert tips delivered right to your inbox.
We will not sell or share your information. You can unsubscribe at anytime by clicking on the “unsubscribe” link at the bottom of our emails
Our Customer Support is open and available 24 hours a day / 7 days a week
800-338-3300
Receive a $200 MyBundle Streaming Choice Card when you sign up online for one of our fiber internet plans.
Limited-Time Offer!
Offer Eligibility: New Empire Access customers who sign up for residential internet service between July 24, 2025, and August 15, 2025, at midnight Eastern Time are eligible to receive a one-time $200 Streaming Choice Card. You must place your fiber internet order online to qualify. Customer can participate in only one promo at a time.
Redemption Process: After maintaining 60 days of active service following installation, and so long as the account remains in good standing, customers will receive an email from MyBundle with instructions on how to redeem their one-time $200 Streaming Choice Card. Customers must complete the redemption within 90 days of receiving the email, or the offer will expire.
Streaming Choice Card Issuance: The Streaming Choice Card will be provided as a one-time $200 virtual card that can be used toward streaming services, including new or existing subscriptions.
Usage Guidelines: The $200 Streaming Choice Card must be used within 12 months of issuance, or any remaining balance will be forfeited.
Service Changes: If a customer cancels Empire Access service or their account is not in good standing before the bonus card is issued, they will forfeit eligibility for the offer.
Additional Terms: This offer is non-transferable, has no cash value, and cannot be combined with other promotions unless explicitly stated. Empire Access and MyBundle reserve the right to modify or terminate this promotion at any time. Misuse or abuse of the offer may result in immediate termination and forfeiture of any remaining value.
By participating in this promotion, customers agree to these terms and conditions.
Receive a $100 Amazon Gift Card when you sign up for our enhanced or elite fiber internet plans or a $50 Amazon Gift Card when you sign up for the essential fiber internet plan.
Limited-Time Offer!
$100 Amazon Gift Card for enhanced & elite fiber internet plans
$50 Amazon Gift Card for the essentials fiber internet plan
Online offer only.
*Gift cards will be processed via email and distributed to eligible Empire Access customers who are active and in good standing after 3 months of service. Must be placing a new serviceable order to receive the promotion- pending installations are not eligible. The Amazon Gift Card can not be transferred as cash value. Order must be placed between 6/6/25 – 6/15/25 11:59 PM EST.
