What is VoIP and How Does It Work?
What is VoIP?VoIP stands for Voice over Internet Protocol. Simply put, it’s a technology that allows you to make and receive phone calls over an internet connection instead of a traditional landline. Think of it as phone service delivered through your internet, enabling clearer calls, more features, and often lower costs. How does VoIP work?Instead of using copper wires, VoIP converts your voice into digital data packets. These packets are then sent over the internet, similar to how an email or a website page travels. When the packets reach the other person’s phone, they’re converted back into sound. This entire process happens almost instantaneously, allowing for real-time conversation. What do I need to use VoIP?To use VoIP, you generally need: What are the benefits of using VoIP?VoIP offers several advantages over traditional phone lines: Can I keep my existing phone number with VoIP?Yes, in most cases you can! This process is called “number porting.” Empire Access can help you transfer your current phone number to your new VoIP service, making the transition seamless. Is VoIP reliable?Yes, very reliable, especially with a strong fiber internet connection. The quality and reliability of your VoIP service directly correlate with the speed and stability of your internet. Fiber optic internet, like that offered by Empire Access, provides the dedicated bandwidth and low latency needed for crystal-clear VoIP calls. Ready to switch your phone service to VoIP digital phone service? Check to see if we offer services in your area. You can schedule an installation and get things started!
What phone services does Empire Access offer?
We offer reliable digital phone service with crystal-clear voice quality. Our plans often include unlimited local and long-distance calling within the US, Canada, and Puerto Rico. To get started, give our Customer Support team a call [800-338-3300] and they will walk you through the process!
Can I Keep My Phone Number?
Yes, in most cases, you can port your existing phone number to Empire Access. Our Customer Support team will guide you through the process.
If I transfer my existing landline phone service to Empire Access, do I have to change my number?
When getting phone service you can keep your old phone number.
Do you offer unlimited calling?
Yes. Our plans come with unlimited nationwide calling within the continental United States. Learn more about our residential phone plans or business phone plans.
What is Empire Access’ policy on privacy and security of phone records?
We ensure your information remains private and secure because we comply with CPNI (Customer Proprietary Network Information) rules and regulations set by state and federal authorities.
