What is VoIP?
VoIP stands for Voice over Internet Protocol. Simply put, it’s a technology that allows you to make and receive phone calls over an internet connection instead of a traditional landline. Think of it as phone service delivered through your internet, enabling clearer calls, more features, and often lower costs.
How does VoIP work?
Instead of using copper wires, VoIP converts your voice into digital data packets. These packets are then sent over the internet, similar to how an email or a website page travels. When the packets reach the other person’s phone, they’re converted back into sound. This entire process happens almost instantaneously, allowing for real-time conversation.
What do I need to use VoIP?
To use VoIP, you generally need:
- A reliable high-speed internet connection (like Empire Access fiber internet).
- A VoIP adapter (ATA) if you want to use a traditional phone handset.
- A VoIP phone (looks like a regular phone but connects to your internet).
- Or, simply a computer, tablet, or smartphone with a microphone and speakers, using a VoIP app or software.
What are the benefits of using VoIP?
VoIP offers several advantages over traditional phone lines:
- Cost Savings: Often more affordable than traditional phone plans, especially for long-distance and international calls.
- Advanced Features: Comes with a wide array of features like caller ID, call waiting, voicemail to email, call forwarding, three-way calling, and more, often at no extra cost.
- Flexibility & Mobility: You can often make and receive calls from anywhere with an internet connection, using your same phone number. Ideal for remote work.
- Clear Call Quality: With a good internet connection, VoIP can provide superior voice clarity compared to older analog lines.
- Scalability: Easy to add or remove lines, making it perfect for growing businesses.
Can I keep my existing phone number with VoIP?
Yes, in most cases you can! This process is called “number porting.” Empire Access can help you transfer your current phone number to your new VoIP service, making the transition seamless.
Is VoIP reliable?
Yes, very reliable, especially with a strong fiber internet connection. The quality and reliability of your VoIP service directly correlate with the speed and stability of your internet. Fiber optic internet, like that offered by Empire Access, provides the dedicated bandwidth and low latency needed for crystal-clear VoIP calls.
Ready to switch your phone service to VoIP digital phone service? Check to see if we offer services in your area. You can schedule an installation and get things started!
